I gave this 4 stars instead of 5 because it DOES NOT include the instructions in English as I hoped for. I'm giving it 4 stars because the plates snap in and out for easy cleaning. They gave cake pop sticks, but there are 12 cake pop holes and they only gave 8 sticks! Makes no sense! The instructions and recipes are ONLY in German and French. I Can't read either! And there is no ON or OFF switch on here. There's no alarms or bell to tell you when it's done cooking. It has a green and orange light. I can't tell what to do with this. The unit is much smaller than I expected. This looks like all the other donut makers advertised that are much cheaper in price. However,The seller shipped really fast! Happy! But at the same time, disappointed too! Looking forward to making donuts and different cakes. I'll give it a try anyway and update this post after I make something. I expected a lot more for this kind of money I paid for this item! Update: I turned the unit on to try and burn off the new smell. I left it on for a while. This unit gets really HOT to touch! I wouldn't recommend this for children to use or have babies around it. Be careful with your children around this item that they don't burn themselves! Update: 19.10.2015- this maker doesn't work! I've left these donuts sit in there for 30 minutes and they're still NOT done! I'm sending this back for a refund! Downgrading this to 2 stars! Not Happy! That's why I submitted the picture so everybody can see what this unit really does! It 100% does NOT cook your donuts in the time specified. It didn't cook the donuts on top AT ALL! The bottom was done SOMETIMES! And I even tried to flip them over In the maker hoping they would brown if I turned them over. But it didn't! And the longer you leave them in this maker, that's the harder, tough and chewy they become. It was like chewing on a piece of rubber. Update: 26.10.2015-downgraded to 1 star. Should be 0 stars! I sent the defective item back. They got it back right away. Tried contacting seller numerous times about giving me my money back. NO refund in my account YET! I just checked. Worst experience I've ever had since buying on Amazon websites. Everybody else gives you your money back right away upon receipt of the item if you have a problem, with NO hassle. This is a hassle! Update: 27.10.2015- somebody just deleted the photo I took of those half cooked donuts this maker cooks. Looks like somebody is trying to cover up what this thing really does!!!! Just checked my account.STILL NO REFUND YET! I'll be posting on here and updating this review until I get MY money back. That way everybody can see just how long it takes to get your money back from this seller if you got a defective item that you returned. And you will know NOT to buy anything from these people! Update: 27.10.2015- Tired! I tried to contact this merchant this morning. No answer YET! I filed a A-Z guarantee complaint with Amazon about this a few days ago. I just spoke to Amazon not long ago to file a verbal complaint as well about this merchant and Amazon is giving me money back! Found out my complaint went thru yesterday. So now I have to wait to see when my money posts to my account. I will update this post again. 28.10.2015- I got my money back quickly from Amazon this morning! Amazon to the rescue! Thanks Amazon! And as for this merchamnt, never heard from them again and NOW they won't hear from ME! Good riddence!