The first LC pot that I got from Amazon had holes in its enamel on the handle, and I tried to email LC directly with the warranty. They fully agreed that it had a significant blemish and should not have passed quality control but said that since I bought it on Amazon, I would need to contact Amazon instead and that they would not be able to do anything since Amazon was the vendor. In response, (after quite a few emails) Amazon sent me a replacement but that one got damaged on the way and thus they immediately ordered another one that got to me a week later. This pot, however, hat many divets on the un-enameled edges but was otherwise a dream to cook soup, make bread, and braise meat in. It was so wonderful! Each time we used it and washed it (carefully and always by hand, followed by thorough towel-drying), however, the next day there would be rust in the divets that would transfer to the lid. If I even cooked soup and left the soup in the pot to eat the next day (in the refrigerator), there would be the development of rust all along the edge of the pot, originating from the divets. We tried getting it off and then starting over, again and again, but the rust would always immediately come back. We stored it correctly (with the plastic pieces) and did everything we could, but the rust would always come back to the divets. At this point, I don't think I could do anything to prevent the rust from appearing except by not using it to cook... I asked all my friends with LC enameled cast iron pots whether they had ever run into this problem (they had these pots for quite a few years) and nobody said that they had ever encountered it. Furthermore, they did not baby the pot as I did with hand-washing and immediate towel-drying. The relative humidity in our house was also lower (always below 60%). When I looked online, such rusting problems only occurred with older pots and they suggested seasoning the cast iron. I went to a store that sold these exact pots and examined the rim. I couldn't find any pot with as much diveting as my pot from Amazon. If I wanted a cast iron pot that would require seasoning, however, I would not have gotten an enameled pot. Furthermore, at this price, I didn't want to have to spend so much time caring for it. I had expected better of the brand (I have never run into similar problems with other non-LC enameled cast iron pots). Therefore, yes, the pot was great to cook in (can hold temperature, can bake, etc) but if I can't cook with it...I can't keep it. I still think these pots are amazing but I am quite horrified by the (lack of) quality from the two pots that I got on Amazon. It may have been a fluke and a coincidence, but it seems like Amazon gets all the factory rejects from LC and then sells them here. (As for pictures, I only have pictures of the hole in the enamel of the first pot I got here (and not very good ones). I was so horrified with the continued rusting even after much effort that I just sent it back and didn't take pictures.) That being said, the customer service for replacing the first pot was quite good. The lady kept me updated and was very helpful the whole way (after finally getting someone to respond to my inquiry)